FAQ: Dungeon Dice: THE LOST KING and Boxed Game
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What is NOT included at the Completionist Levels

The completionist level included every die that was offered when the project began, but we have created a new set of Dual Artifacts. We're offering it to completionists at a discount for $8. We've also created a Boss Monster add-on which is available to completionists at a discount for $12.

The luxury bags are also not included in the completionist levels, but we're offering them at a discount for $70.

If any new items are created, you will be notified at the end of the campaign and offered the item at a discount.

Last updated: April 25, 2017 09:50

Does Colosseum have enough dice for 5 players?

Yes. Each copy of Colosseum from now on will have enough dice for five players.

Last updated: April 21, 2017 11:43

Which reward levels include the cardboard game mats?

Every reward with a box.

Last updated: April 21, 2017 11:43

Can I still get extra player packs?

They are being discontinued, but you can add one for $15.

Last updated: April 21, 2017 11:43

Can I get any of the Lost King dice separate from the expansion?

You can get a duplicate set of all the red dice for $20. Those are the only dice from the expansion being sold separately.

Last updated: May 09, 2017 20:11

Where do the Completionist level discount not apply?

The Discounts DO NOT apply to non-dungeon dice items:

  1. pretending to grownup
  2. keys to the capitals
  3. movie buff
  4. black hat
  5. cauldron
  6. robots on the line
  7. you are the maniac!
  8. killbots with expansion!
  9. venture party with expansion!
  10. the sunday comics 1 year subscription 11.the sunday comics 3 month subscription + bonus
  11. the love of a single lancer
  12. jason and the crawdad king 14.lil bunny sue roux
  13. marshfellow plush
  14. strawberry ninja
  15. web of spies
  16. DEAL american dream
  17. reindeer races
  18. magicka mayhem
  19. Mr. Game
  20. Goblins drool fairies rule puzzle
  21. the adventures of jam and jelly
Last updated: August 30, 2017 09:59

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Backer Accounts

I’m having password trouble! - I can’t remember my password!

When you reset your password, you may need to clear your cache and temporary browsing history so that your old password is removed from your saved passwords. Next, use this link to reset your password: https://dungeon-dice.backerkit.com/backer_accounts/password/new.

I’m having password trouble! - I’ve reset my password but it still doesn’t work!

You may not have an account. You can create an account by clicking the account confirmation link in any survey you have. You can also get started with signing up for a BackerKit account at: https://dungeon-dice.backerkit.com/backer_accounts/sign_up.

If you have created an account and have gone through the previous steps, but are still having trouble, please reach out to us via the contact form. Let us know any important details (browser type, mobile device or computer, OS, etc).

Do I need a BackerKit account to fill out/receive my survey?

You do not need a BackerKit account to access your surveys through BackerKit BackerKit accounts help to manage and keep track of surveys and are especially helpful for folks who have backed multiple projects.

Do I have an account?

Account recovery here: https://dungeon-dice.backerkit.com/backer_accounts/sign_in

You may or may not have an account set up, but you can access the Account Request Confirmation from the bottom of the confirmation page of any of your surveys.

How do I update my email address in my backer account?

Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top right side of the page! We will ask you to verify that you are the account holder; and to provide the new email address to which you would like to update your account. You can verify by your ownership of your backer account by either of the following methods:

* Sending us an email from the old email address, specifying the new email address for your backer account.

* Sending us a screenshot of your original pledge that shows your backer number on Kickstarter (or Indiegogo, etc).

How do I delete my backer account?

While signed in to your BackerKit account, click on “Need Help?” on the top right side of the page.

If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

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